The New Ultra-Thin Thinkpad Is Here


Comments • 2 825

  • Unbox Therapy
    Unbox Therapy   1 months back

    Lew Later -

    • Rodrigo Cid
      Rodrigo Cid  1 weeks back

      I'm going back and forth on buying the 4k(500nits) vs WQHD(300nits) display. Is 300 nits good enough if your using it in a car, by a window, or outside?

    • Dick Беstial
      Dick Беstial  3 weeks back

      You survive with that glossy screen?

      VJY WHATSAPP STATUS  4 weeks back

      Can you give me a laptop please.

    • MyNegativeCreep
      MyNegativeCreep  1 months back

      Is this also available in silver? I can not find it in stores in silver, and what about the webcam?

  • Johann
    Johann  2 days back

    Hey guys, after some days it is possible to open the lid without a second hand. It just has to be opened and closed several times, like the USB-C and other type of connectors to get a little more loose .

    • chapel976
      chapel976  3 days back

      Runs way too hot with the 4K and top level i7. burned my gut the first night I had it. Performance seems worse than my 6th gen which is identical save a 1080p screen.

      • Explore with Rick
        Explore with Rick  4 days back

        This is a vaporwave laptop.

        • aa311
          aa311  4 days back

          My only problem with thinkpads is the ugly branding in the back of the screen and the keyboard, it feels so 90s. Ugh. Is that a sticker is it removable?

          • Explore with Rick
            Explore with Rick  4 days back

            aa311 I know and I kinda like it. Bring back vaporwave.

        • First Last
          First Last  4 days back

          TLDL -- The computer is great but the company Lenovo has the most horrible customer support i have ever experienced. My story below.

          Lenovo complaint Started writing 08/13/19

          I purchased a nearly $2,000 Legion laptop from Lenovo about one year ago. The buying process was annoying and it took nearly 10 weeks to arrive. As opposed to the 2 weeks they advertised.

          Earlier this week (08/12/2019) I called Lenovo customer support because my laptop was freezing when I would right click the desktop screen. This was right after I had factory reset the PC.

          I was transferred twice while on the phone, but still needed to give up the same info with each transfer, name phone and address. the third person I spoke to, told me there was nothing they could do because Factory Reset is usually their last ditch effort.

          Some hardware was the issue and it needed to be replaced. I told him my RAM was acting weird as well, the computer recognized it as installed but would never go over 8gb. I never once in the whole year noticed my RAM go above 8gb even though 16 was installed. BTW I make videos for YouTube, so believe me I was stressing this computer out to it’s max.

          I was told I may need a new motherboard and maybe need new RAM. I paid for the maximum warranty protection where they send a technician to your house to repair it. Turns out they are full of s**t. It is supposed to be same day, or at least that is what they will tell you when you are buying it. Well I guess I got lucky because he said 3-5 days and the repairman came the next day. He called in the morning saying he would be in before 2pm. He arrived at 4:15 of course.

          And he arrives with a new SSD and asking me where the flash drive is that Lenovo sent me with Windows 10 on it…. What? What flash drive and why do you have an SSD? Well his orders were that only the SSD needed replacing. We spoke for a few minutes, I wouldn't let him replace my working SSD with a blank one. After convincing him to go check his car it turns out he did have a motherboard for me, but no RAM. He proceeded to open the laptop and breaks a piece off of the plastic under the keyboard. The piece that broke off fell into the computer and I had to retrieve it and show it to him, he hadn't noticed.

          Once he noticed he told me he needs to order a new case for the laptop because the piece that broke included a screw hole. And that since he didn’t have the RAM he should order the case and the RAM and return in a few days and do all the replacements all at once. He said he knows nothing about what is going on inside the computer or my specific case, he said they just give him a part and send him out into the world to replace that part, nothing else. The repair man didn’t seem to have any idea how to open the computer and when I spoke to him about it he had no idea what was inside the computer. He even took the metal heat shield off and forgot to put it back into the computer, he had to take it apart again. Insanely unprofessional.

          I am about to call Lenovo customer support again and report this situation, I believe there is a 99% chance they will either not care and do nothing, or insist that I “send in” the laptop. Considering the fact that I have already lost 3 days of working time and it will be a full week once the guy gets back, I am not sending it in. Furthermore I don’t trust Lenovo as far as I can spit anymore. I don’t trust them to not send me back an even more defective piece of technology or even the exact same laptop. Wish me luck.


          Get through to customer service and the lady who answered the phone refuses to transfer me to her supervisor until I give over personal details. Name and phone number given now on hold.

          10 minutes.

          15 minutes.

          “Transferred” to supervisor

          On Hold Again.

          10 minutes.

          20 minutes. :( smh

          30 minutes….. not sure if I have the patience for this.

          37 minutes they hung up on me….

          Called them back but they hung up on me again immediately. Trying again.

          Service rep named Natalie answered. I asked for supervisor again, gave my info again. On hold again

          10 minutes.

          Transferring to supervisor now. On hold.

          Connected to Chris the supervisor. Very nice and calm man. He is not sure what is wrong with my laptop but genuinely seems interested in correcting for the bad experience I have had thus far. We spoke about replacement parts, I told him I didn’t like the idea of having my currently laptop with half of the components replaced and that I didn’t have much trust left in that laptop. I asked him about a replacement and clarified with him that it would be a brand new comp from the factory and not a refurb. He said they no longer have my Y720 model in stock and so would like to offer me a newer model either a Y730 or Y740. on hold again.

          Chris is back, he gave me my case number and verified my email. He will email me a list of Lenovo Legion model laptops to choose a replacement from. He said to expect that email within 24 hours.

          =UPDATE= 08/14/19

          24 hours later. Ironically I got an email very soon after speaking with Chris, telling me that I can expect to get the email Chris spoke about within “one business day”. So. No email.

          Calling Lenovo. Holding, intermediate people, repetitive information giving.

          Human on the line named Sheri. I ask her if I can speak to the supervisor named Chris. She asks me what for? I tell her “I just gave you my case number, isnt the information there?” She says the last thing written down was that I was scheduled to have a technician come by my house a few days ago….. No record of Chris, his email, or anything about the technician breaking my laptop….. I am heart broken but cant say I am surprised. I was so ready for good news when I spoke to Chris the other day.

          Turns out Chris is one leave, not in the office. Terns out not a single supervisor is in the office according to Sheri. She puts me on hold.

          15 minutes. Comes back. Says “since there is no record of what Chris told you, you would have to speak to him”. So I am making this up? I am put on hold again

          Not sure how long, pacing around. She tells me at what time the next day Chris will arrive at work, and that I should call back then. 3… days…. in…. a…. row…..

          I remain calm and patient. I ask her if it is possible for Chris to call me tomorrow so that I can get past all the holding nonsense. She says Chris will call me at 9am. So lets see if he remembers the conversation. End of call.

          Something else I just remembered now while typing this, I turned on my Microphone while I was on hold for Chris. I have our entire conversation recorded in poor but understandable quality. I also have the email confirming that I would get Chris’s email within 24 hours and that email also included an apology from Lenovo. “Please accept our apologies for the inconvenience you've encountered, and a sincere Thank You for your continued patience.” lets see if they meant this apology.


          The next morning. 10am. No call.

          11:30. I am calling them now. Lol no way this call is being used for QA purposes.

          Got a human on the line. I ask him to transfer me to Chris, he insists that he can help me with the case and does not need to transfer me. I insist 3 or 4 times and now I am on hold waiting for him to try to connect me with Chris. Speaking with Brian from hardware warranty support. He says Chris is in a different area and he cannot transfer me over to him because he has no way to do so. Idk how that can be. Brian also began reading my case. Once AGAIN the case was not updated and the most recent thing it has on it is that I am waiting for a technician to replace the motherboard. Unimaginable how horrible this customer support is. I mean this is what nearly $2k gets you? Not to mention I bought the highest level warranty they sell. An extra $200 bucks! And this is what that buys me!?

          On hold for Brian’s supervisor. Cant wait to hear more empty words.

          20 minutes

          On with supervisor John now. He understands some of the situation. Basically what I just told Brian. On hold again.

          He is back. Tells me that he has no power to make anything happen with my computer replacement. He looks up my restitution number and tells me that it is still being considered by corporate. Whatever that means. He says he will try to find Chris for me. On hold again.

          10 minutes

          John comes back. Tells me he is transferring me to corporate. Back to waiting.

          10 minutes. Just took a crap while on hold.

          Brian is back. Saying “Ashley” from corporate would call me.

          8 minutes

          Rosemary Campbell from Customer Care just picked up. Tells me corporate is as high as the customer service goes. Tells me that ashley is handling the case now.

          Rosemary sends me an email showing a Legion Y740 17” Black 81Uj0000US is the part number. She says “please review the below replacement specifications. The replacement below is brand new. The remaining warranty from your original unit will transfer to the new replacement with an additional 90 days added.”

          I email her back saying great send it and ill send back the old one.

          About 4 hours go by

          I get a call from Ashley, the next in the line of people trying their best to do nothing for me. She tells me that Rosemary’s email and the things Chris told me were misleading. Since neither of those people has the authority to replace my computer…. and that “according to our rules and regulations” my computer may have to be sent in for repairs. O and btw she read my case just now and the ONLY thing it said was "extremely dissatisfied" ..... nothing! none of what i have gone through this week is in my case.... She said she wont know until Monday. Today is Thursday. I feel helpless, they genuinely do not care at all. DO NOT BUY LENOVO!! Do NOT give them money!

          • Bobby Brian
            Bobby Brian  5 days back

            My sony vaio f11 m1eh from 2010 is still working flawlessly but I feel is very slow for 2019 technology, and chunky but was a great machine , I belive I will buy a x1 carbon for my next laptop

            • Muddasser Awan
              Muddasser Awan  6 days back

              Big fan, great content, but can you please share any product that can help share my phone music during the call, please. I am not sure mobizen earphones work like that. this from an android user. thanks again

              • Fabrizio Rotoloni
                Fabrizio Rotoloni  1 weeks back

                that finish would be exposed carbon texture?!?!?
                Oh my God!!! why Lenovo focuses on people's ignorance to make themselves ridiculous?!?! and above all why do it dirtying a name as important as Thinkpad?!?!?
                P.S. but we thank the sky that the madness of the gray color has lasted only one year !!!!!

                • Sean Wu
                  Sean Wu  1 weeks back

                  What's that watch you are wearing if you don't mind?

                  • Linus Stridbeck
                    Linus Stridbeck  1 weeks back

                    If you pay that much for a laptop you're a brainwashed slave.

                    • Joshua Smith
                      Joshua Smith  1 weeks back

                      What the hell is that brick? Anyone buying "ultra thin" laptop ain't gonna lug that thing around...

                      • goyangi
                        goyangi  1 weeks back

                        damn now I want one.

                        • Stevie Gabbay
                          Stevie Gabbay  1 weeks back

                          How is the battery life?

                          • Sahil Agrawal
                            Sahil Agrawal  1 weeks back

                            1:07 pls charge ur watch its giving me ocd

                            • Fréderic Debosschere
                              Fréderic Debosschere  1 weeks back

                              Thinkpad x1 carbon 7th gen or dell xps 15 7590?

                              • Justin Silva
                                Justin Silva  1 weeks back

                                In similar situation. Build quality seems better here though

                            • Meet Shah
                              Meet Shah  2 weeks back

                              Pls give link of this new laptop to buy 🤗👍

                              • Neal Patel
                                Neal Patel  2 weeks back

                                i am greatly considering getting that

                                • Darren Lo
                                  Darren Lo  2 weeks back

                                  Will Lenovo offer X1 Yoga version of this improvement too?

                                  • Gerard Barroso
                                    Gerard Barroso  2 weeks back

                                    I see you really did some preparation on your outfit there lew

                                    • Legion Slots
                                      Legion Slots  2 weeks back

                                      does this have icelake or w.e you call it

                                      • Daniel Enron
                                        Daniel Enron  2 weeks back

                                        Wonder if i can trade my XPS 9560 4k with this laptop in this particular setup.....

                                        • Mingyao Liu
                                          Mingyao Liu  2 weeks back

                                          This video is very satisfying, it's Kregasm over Kregasm

                                          • BFr0st
                                            BFr0st  2 weeks back


                                        • Jakob
                                          Jakob  2 weeks back

                                          Enthusiat laptop for 3k

                                          Still uses DDR3 ram...

                                          • Jakob
                                            Jakob  6 days back

                                            @Cameron Bosch every intel chip since 2015 supports ddr4

                                          • Cameron Bosch
                                            Cameron Bosch  6 days back

                                            It's Intel's fault for not supporting LPDDR4 RAM until Ice Lake 10th Gen, so there's nothing Lenovo could do.

                                        • klevdavful
                                          klevdavful  2 weeks back

                                          If can get the p51 wit32 gigs men and ssd corei7 for under500 u got a good bang for your buck cuz this thingbrand new is over 1500.00 bucks 😱🧐🤭🙄🤬

                                          • Simon Stans
                                            Simon Stans  2 weeks back

                                            Although Lew makes it seem like the keyboard hasn't changed much, the key travel decrease is significant. It took me 3-4 days just to get used to it. Please consider this before buying.

                                            • Lunixed
                                              Lunixed  2 weeks back

                                              As someone who types a lot, do you feel it's worth getting the 6th Gen over the 7th or is the difference neglegible?

                                          • Kausik Banerjee
                                            Kausik Banerjee  3 weeks back

                                            I think you must try the new Hp Spectre. 15 inch or 13 inch that's your choice. its has been improved a lot. it can beat your thinkpad. try it once. if you like it then please gift me one of them!
                                            Try Once. Its much better in many ways than your thinkpad.

                                            • chester82gtstang
                                              chester82gtstang  3 weeks back

                                              I thought i was crazy for being upset i couldn't one handed open mine.

                                              • Noel
                                                Noel  3 weeks back

                                                Silver? Lol. Reminds me of an old Dell laptop.

                                                • vishal jaiswal
                                                  vishal jaiswal  3 weeks back

                                                  Please give it to me please

                                                  • pranay punamiya
                                                    pranay punamiya  3 weeks back

                                                    Is the 7th generation available in India?

                                                    • Kanishka Thakhur
                                                      Kanishka Thakhur  3 weeks back

                                                      Yes. It's available in India you can get it directly from their website.

                                                  • OÄD
                                                    OÄD  3 weeks back

                                                    Why is it so ugly tho?

                                                  • Vijayalakshmi VR
                                                    Vijayalakshmi VR  3 weeks back

                                                    No community guidelines u shit

                                                    • NSB
                                                      NSB  3 weeks back

                                                      I bought the X1 Carbon Gen 7. None of those adaptors came with it...

                                                      • EdMat
                                                        EdMat  3 weeks back

                                                        Sorry bro you arent Lew

                                                    • STORM YT
                                                      STORM YT  3 weeks back

                                                      Hey Unbox Therapy i really like your videos but i have a question, can you link me the lenovo thinkpad x1 Carbon 7th gen 4K laptop i cant Find IT anywhere

                                                      • Local Worker
                                                        Local Worker  3 weeks back

                                                        Thanks was just what I was looking for. By chance - would you happen to know how well this laptop works with linux distros? Specifically ubuntu 16 or 18 ...

                                                        • Sahil Mukherjee
                                                          Sahil Mukherjee  3 weeks back

                                                          You don't have to worry about it;s performance with linux distros or ubuntu 16 or 18 because it's specs will easily support them.

                                                        • gopro_2027
                                                          gopro_2027  3 weeks back

                                                          probably works just fine

                                                      • Nicholas Alexander
                                                        Nicholas Alexander  3 weeks back

                                                        Can you please review the Dell XPS15 7590? (The 4K OLED)

                                                        • Tychios Gaming
                                                          Tychios Gaming  3 weeks back

                                                          Lew trust to open laptop with one hand
                                                          Other hand : Am I a joke to you ?

                                                          • Bigred
                                                            Bigred  3 weeks back

                                                            I seriously need to stop watching these videos, the amount of money I spend on random shit is unreal my house is like a radio shack. The x1 is absolutely unreal mind 😝

                                                            • Stuart Karden
                                                              Stuart Karden  4 weeks back

                                                              From watching your videos it seems the Carbon 4K has a brighter screen, (but the Yoga is pretty bright), is about 1/2 lb lighter and somewhat better keyboard. BUT, does make up for the fact that the Yoga can fold over and be used as a panel? I’d like to see you do a head-to-head video comparing a 7th gen (current) Carbon with 4K video, 16 gigs of ram and 512 SSD vs a similarly configured 4th gen (current) Yoga. Now everyone is different, but how much do you really fold it over, which is also important. i.e., is panel mode something you actually use enough, considering both are also touchscreens? So, that would be a follow up video after using the Yoga for some time. (Maybe a series of reports after a week, 2 weeks, a month).

                                                              • Brian Wong
                                                                Brian Wong  4 weeks back

                                                                Hey there unbox! After long hours of laptop review videos from Lewis I decided to buy the Carbon X1 Gen 7. However my order was cancelled for reasons unknown. I know this is probably a stretch but since you use Lenovo too is it possible for you to reach out on my behalf? I got the laptop for a really good deal and as an upcoming college student, it would be really nice to pay the price I ordered it for. Please see this? Lol thanks in advance.

                                                                • Mr. Starks
                                                                  Mr. Starks  4 weeks back

                                                                  Link to purchase one?

                                                                  • J Caddy
                                                                    J Caddy  4 weeks back

                                                                    Im still curious on that red dot and how does it work?

                                                                    • Moonface00z
                                                                      Moonface00z  4 weeks back

                                                                      someone tag linus tech tips here lol.

                                                                      • Помидора :3
                                                                        Помидора :3  4 weeks back

                                                                        e ytuj cbltkmybrjd cgplbk rfyfk&

                                                                        • chugkingchris
                                                                          chugkingchris  4 weeks back

                                                                          Full review please

                                                                          • Romario Sergeant
                                                                            Romario Sergeant  4 weeks back

                                                                            Is this on amazon?

                                                                            • Romario Sergeant
                                                                              Romario Sergeant  3 weeks back

                                                                              @Abhishek Nair I can't wait either 🎁💯

                                                                            • Abhishek Nair
                                                                              Abhishek Nair  3 weeks back

                                                                              Yeah.... It's available on Amazon... Go for it i've ordered mine and can't wait for the delivery 😍🤩.

                                                                          • JP Rozay
                                                                            JP Rozay  4 weeks back

                                                                            @Unbox Therapy When will you try and review the new X1 Extreme Gen 2 please ? I've been hesitating between x1 carbon 7th gen / New xps 15 i7 / x1 extreme 2nd gen. Thx mate !